5WHY Consulting was born out of four decades of solving complex and difficult problems. This experience has taught us how to effectively drill down through the hard-to-identify symptoms to reach the underlying causes of management dilemmas.

Companies often use "quick fix" solutions that may seem convenient.  These are really just temporary solutions and may solve only part of the problem thereby creating deeper issues.  5 WHY Consultants systemically peels away the symptomatic layers that often mask the root of a problem.  Our strength comes from following the Toyota problem solving technique of “go and see":

 Go see, ask why, and observe what is really happening where the work takes place.

 Show respect to the people involved, especially the people who do the real value-creating work of the business, engage them in the process and value practical experience over theoretical knowledge.